How do I open a resolution case on eBay?
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How do I open a resolution case on eBay?
- Go to Seller Hub – opens in new window or tab and open the Returns – opens in new window or tab or the Requests and disputes – opens in new window or tab tab.
- Select See details next to the request.
- If you want us to help, select Report problem or Ask eBay to step in and help, and follow the instructions from there.
How do you close a case in Resolution Center on eBay?
How to Close a Case on eBay as a Buyer
- Sign in to eBay.
- Visit the Resolution Center.
- Under “Your requests and cases,” find the case or request you want to close and click “Take action.”
- Choose “Close this request” or “Close case.”
- Click “Continue.”
How do I contact eBay if I have a problem?
It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229.
How do I contact eBay customer service?
To contact us:
- Click Help & Contact at the top of most pages.
- You may be asked to sign in.
- Select the topic that best matches your issue from the menu.
- We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.
How do I contact eBay about a problem?
How do I file a complaint with eBay?
How To File eBay Seller Complaints
- Customer Support: 1-866-961-9253.
- Technical Support: 1-866-961-9253.
How does eBay resolution center work?
The eBay Resolution Center is an online mediator between the buyers and sellers that helps to resolve problems arising among them. It is a secure method to convey the complaint when any of them have a problem with a sale transaction. You could have a problem with the payment or delivery.
How can I send an email to eBay customer service?
Here’s how to get to it: Go to eBay.com and click “help & contact” in the top-left. This will take you to the eBay Customer Service page. Scroll down to the bottom of the page and click the “Contact us” button under “Need more help?” (note: this used to be an “email us” button before eBay discontinued that feature).
How can I send an email to eBay?
Does Paypal refund money if scammed?
Protection you can count on. If you don’t receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we’ll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.
How can I contact eBay about a scammer?
The best way to contact eBay’s customer service team is through their online help center. If you’ve been the victim of an eBay scam, you can call their fraud assistance team at 1-866-961-9253.
