How do I make a Citrix support case?

How do I make a Citrix support case?

How to access

  1. Go to Citix.com and hover over Sign in. Click My Account.
  2. Enter your Citrix account credentials. Click Sign in.
  3. Click Create/View Support Cases.
  4. Enter your Citrix credentials and click Log in. Optional.
  5. You are now logged into the online case creation portal.

What is Citrix support?

Citrix Workspace app is the easy-to-install client software that provides seamless secure access to everything you need to get work done. Resources.

Where can Citrix Cloud customers open non critical Citrix support tickets?

To access the Support Knowledge Center, visit https://support.citrix.com/case/manage. After signing in, contact Citrix Technical Support using one of the following methods: Start a support case: Select Open a Case and then provide the details of the issue you’re experiencing.

Is Citrix Receiver still supported?

For your convenience, Citrix has extended the End of Life (EoL) for Citrix Receiver 4.9 LTSR to December 31, 2020. It is required that you upgrade all users to Workspace app 1912 LTSR before this date to maintain support.

How do I contact Citrix support?

(800) 424-8749Citrix Systems / Customer service

What is Citrix and how it works?

Citrix software publishes virtualized Windows applications, desktops and resources to remote users. Citrix Virtual Apps and Desktops works with Microsoft Remote Desktop Services (RDS), utilizing their High Definition Experience (HDX) protocol for data transferring.

Does Citrix support Infosys?

Citrix and Infosys are empowering enterprises in this new era of hybrid work by providing solutions to deliver human centric workplaces that are flexible, secure and scalable to enable distributed working for employees, partners and customers.

What companies does Citrix own?

In July 2016, as part of a deal with Boston-based SaaS company LogMeIn, Citrix announced it had spun off its GoTo product line, which included GoToMeeting, GoToWebinar, GoToWebcast, GoToTraining, GoToAssist and GoToMyPC, into a wholly owned subsidiary called GetGo.

What is ICA file?

An ICA file is an Independent Computing Architecture (ICA) file used by Citrix application servers. It contains configuration information used to connect to a server-based application or desktop environment. Citrix users can create ICA files with the Citrix Quick Launch, ICA File Creator, or a text editor.

What replaced Citrix?

Parallels RAS is an all-in-one virtual desktop infrastructure (VDI) solution that lowers the total cost of ownership (TCO), which makes it a worthwhile Citrix replacement. It simplifies licensing by offering a single, full-featured edition that is licensed by concurrent user.

  • October 11, 2022