Who do I complain to about Flight Centre?

Who do I complain to about Flight Centre?

If the matter is still unresolved, you can make a complaint through www.econsumer.gov.

Who is flight Centre owned by?

Graham “Skroo” Turner
After starting with one shop in the early 1980s, FLT has enjoyed remarkable ongoing growth under its founder and CEO, Graham “Skroo” Turner. The company now has more than 30 brands, including the flagship Flight Centre leisure travel brand and Liberty, the iconic US travel agency group.

Is Flight Centre an Australian company?

The company, which is headquartered in Brisbane (Australia), has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

Is Flight Centre a global company?

Flight Centre is the world’s largest travel agency. Flight Centre has a global travel agent network that extends throughout Australia, New Zealand, United Kingdom, Canada and South Africa.

How do I complain about a travel agent?

You should take up the complaint first with the company concerned. If the matter is not resolved and the company is a member of either ABTA, TTA or The Global Travel Group you should contact them for advice. If not, try Consumer Direct on 08454 040506.

Is there a travel ombudsman?

The air travel ombudsman The Airline Dispute Resolution ombudsman, an extension of the Retail Ombudsman scheme tackles consumer issues that can affect air travel, including delays, cancellations and overbooked flights.

How do I get my money back from a travel company?

It’s usually best to ask for a refund instead – you should contact the company you booked with and ask. They should give you a refund if they cancelled your travel. If you’re thinking of accepting a voucher, check the terms and conditions, including: when the voucher expires.

What does ABTA do for travel agents?

The Code requires all ABTA Members to provide you with information on insurance, visas, passports, health requirements and alterations to your travel arrangements. Our Members manage fantastic experiences for millions of holidaymakers, but sometimes things don’t go to plan.

Does flight Centre beat any price?

When it comes to cheap flights, we are so sure we will not be beaten on price that if you find an advertised available airfare from an airline or from Flight Centre for less than your original fare we will issue a Flight Centre voucher to you for up to $50pp in price.

Can I get a refund from Aunt Betty?

An 80% refund of flights only including all our and airline cancellation fees (all non-refundable extras will remain non-refundable), we do not refund the fee for the Cancel for any reason guarantee.

Who owns Aunt Betty?

Flight Centre