What skills do you need to be a computer support specialist?

What skills do you need to be a computer support specialist?

Computer support specialists should also possess the following specific qualities:

• Customer service skills. Computer support specialists must be patient and sympathetic.
• Listening skills.
• Problem-solving skills.
• Speaking skills.
• Writing skills.

What is a computer support assistant?

Also known as computer support technicians, computer assistants provide technical support to customers across a wide range of hardware and software systems. Their responsibilities include installing new hardware and software, troubleshooting issues, and implementing repairs and updates to computer systems.

Is computer specialist a good job?

Computer Support Specialists made a median salary of $52,690 in 2020. The best-paid 25 percent made $68,500 that year, while the lowest-paid 25 percent made $40,730.

What are hard skills for IT support?

Hard Skills: The Knowledgeable Employee

• Technical know-how. You have to understand how things work – and work together, and why.
• Problem Solving. You must be able to diagnose problems, analyze data, and model data.
• Pursuit of professional development.
• Enthusiasm.
• Communication.
• Collaboration.

How do I become an IT Support Assistant?

Many companies require technical support assistants to have only a high school diploma/GED and a couple of years of computer technology training. However, a college degree in a tech-related field can often be preferred. There is more than meets the eye when it comes to being a Technical Support Assistant.

How do I become a computer support specialist without a degree?

Yes, you can become an IT support specialist without a degree by attending information technology bootcamps, or enrolling in online computer science courses. You can also get a professional certification to start your career journey.

IS IT support technician a good career?

As most if not all businesses use IT in some capacity, IT support technicians are the very important in business function. Whether you’re working for the company directly as internal IT support, or with an external agency, IT is a great career path with both progression and specialisms.

What makes a good IT support person?

Virtually every organization needs an IT technician to support and maintain its computers, and networks. Make sure you look for these five critical traits in a new employee: self-discipline, problem-solving skills, attention to detail, great communication skills, and a passion for technology.

Is desktop support stressful?

“While someone’s personal work (or a project) may get delayed until you fix the issue, systems administrators and network engineers have to fix problems that often affect entire departments, buildings full of people, or even the entire company.” Yes, but most of us would agree that desktop support people are among the …