How do I get my money back from my SmarTrip card?

How do I get my money back from my SmarTrip card?

If you lose your SmarTrip card, call 1-888-SMARTRIP (1-888-762-7874). A pro-rated refund will be applied to your card.

How do I transfer my SmarTrip balance?

If you are actively riding the system and have a SmarTrip card in your mobile wallet, you can transfer the balance of your older SmarTrip card to it. First, make sure your mobile SmarTrip card is added to your account at SmarTrip.wmata.com, then transfer your balance to the mobile SmarTrip here.

How do I cancel my SmarTrip account?

How do I delete my account on www.smartrip.travel? You must send an email to [email protected].

How do I transfer a balance from one MetroCard to another?

Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. You can also ask at a station booth for a postage-paid envelope. You can’t transfer or get a refund for time left on an unlimited-ride card.

How do I check the balance on my SmarTrip card?

To check the available balance on your SmarTrip card, push the CHECK VALUE button before you tap the card to the target. Your card balance will appear on the display screen.

What is the SmarTrip serial number?

Simply look at the back of your SmarTrip card and you should see numbers at the bottom which indicate your card’s serial number. If your SmarTrip card’s serial number contains the number series 0167, no action is necessary and you can continue to use the card to access the system now and into the future.

Can I still use my SmarTrip card?

Metro says riders will have to replace their pre-2012 SmarTrip cards by March 1. 2022. The old cards won’t work on the new faregates that have been installed in more than half of Metrorails’ stations so far. The cards created before 2012 have “outdated chip technology” and aren’t compatible with the new gates.

How do I transfer money from one SmarTrip to another?

The Metro Sales Office is open Tuesday through Thursday, 8 a.m. to 12 p.m. Transfer balance to another (newer) card: If you have taken Metrobus or Metrorail in the last 7 days (the card needs to have been tapped), you can go to the online replacement page to transfer your balance to another SmarTrip card.

How do I transfer my SmarTrip to another phone?

In Google Pay: Select the SmarTrip card. Tap on three dots in the upper right corner. Select “Move To Another Phone” (Park).

Can you transfer money from an expired MetroCard?

If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card.

How do I transfer my SmarTrip card to Apple wallet?

How to move existing SmarTrip® cards to your Apple Wallet

  1. Open the Wallet app on your iPhone and tap the “+”
  2. Choose SmarTrip under Transit Cards.
  3. Tap Transfer Existing Card.
  4. Provide your card and account information.
  5. Place the card against the back of your iPhone.
  6. Your SmarTrip is now in Apple Wallet, ready for use.

Can you transfer funds between SmarTrip cards?

Can I transfer my balance to another plastic SmarTrip Card? Yes, when a registered card is lost, damaged, or stolen, the remaining balance can be transferred. However, once the balance transfer is complete you will no longer be able to use the old card.

How do I trade in my expired Metrocard?

  • August 4, 2022