What Is a Stage 2 complaint to council?
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What Is a Stage 2 complaint to council?
Stage 2 deals with two types of complaint; those that have not been resolved at Stage 1 and those that are complex and require detailed investigation. The purpose is to establish if there has been any fault by the council in delivering its services.
How long does it take to get a council house in Leeds?
Be aware, you can wait a long time for council housing. Even people with Band A often wait between 6 months and a year for permanent housing.
How do I email Leeds home?
Where possible please email your query to [email protected]. If you are emailing us please remember to include as much information as possible so that we can access your details. Alternatively you can call us on 0113 222 4412.
How do I sue Leeds City Council?
Leeds City Council – How To Sue For Compensation
- Call us on 0800 408 7827.
- Use our online contact form.
- Use the live chat feature on this page.
What is Yorkshire Housing email address?
Phone: 0300 111 3000. Email: [email protected].
How do I contact Leeds City Council?
Use the feedback form to tell us your experience of Leeds City Council so that we know how we need to improve in the future. Alternatively you can call us on 0113 222 4444 or email [email protected].
How much compensation can I get for damp and Mould?
It is usually calculated as a percentage of the rent you paid while living in the conditions. A completely uninhabitable property could get 100% of rent as compensation, but this is incredibly rare. More typically, compensation would be between 25% and 50% of your rent, according to legal experts.
Who controls Leeds City Council?
Since the 2011 council election, the council has been run by a Labour majority administration.
How long does it take for the council to respond to a complaint?
Our standards for handling complaints Stage 1 complaints will be responded to in 15 working days, stage 2 and 3 complaints in 20 working days.
How do I complain about Yorkshire housing?
You can contact the Housing Ombudsman directly via the following methods:
- Online form: www.housing-ombudsman.org.uk/residents/make-a-complaint/
- Phone: 0300 111 3000.
- Email: [email protected].
- In writing: Housing Ombudsman Service, PO Box 152, Liverpool L33 7WQ.
How do I contact Yorkshire housing?
Call customer services 24 hours a day on 0345 366 4404.
