How do I get a refund on MyHeritage?

How do I get a refund on MyHeritage?

MyHeritage values the satisfaction of its customers and offers a thirty (30) day money back guarantee. If you are not satisfied with your purchased plan you may request a full refund by contacting Customer Support within thirty (30) days of the initial purchase date of the subscription.

How do I get in touch with MyHeritage?

  1. USA. 1-844-994-1888. Mon–Sat 24 hrs.
  2. Australia. (+61) 1800 841 735. Mon–Sat 24 hrs.
  3. Canada. 1 833 907 1800. Mon–Sat 24 hrs.
  4. Ireland. (+353) 1800 944 240. Mon–Sat 24 hrs.
  5. New Zealand. (+64) 0800 627 020. Mon–Sat 24 hrs.
  6. United Kingdom. (+44) 080 8164 8606. Mon–Sat 24 hrs.
  7. Other locations. +1 385 334 3981 * Mon–Sat 24 hrs.

Is MyHeritage a Mormon company?

Today, MyHeritage announced a major multi-year partnership with the largest nonprofit player in the space, the Mormon church-sponsored FamilySearch. Thanks to this partnership, MyHeritage’s users will now gain access to 2 billion historical records and family tree profiles from FamilySearch.

How do I cancel my auto renewal on MyHeritage?

To cancel your My Heritage Subscription, follow these easy steps:

  1. Log in to your online family site.
  2. Click on your name on the upper right corner of the Home page.
  3. Click on ‘My purchases’
  4. Select ‘Site subscriptions’
  5. Click on ‘View details’:
  6. Click on ‘Stop annual renewal’

How do I cancel my subscription to MyHeritage?

Android users need to follow these instructions:

  1. Open the Google Play Store.
  2. Click on Menu (the hamburger button)
  3. Find and select Account.
  4. Tap on Subscriptions.
  5. Pick MyHeritage as a subscription you want to end.
  6. Select Cancel.

How do I contact MyHeritage by email?

Any request should be in writing and addressed to MyHeritage by email at [email protected] or through customer support.

How can I send an email to MyHeritage?

From your list of DNA Matches: Clicking the “Contact” button or link will take you to your MyHeritage inbox, where you can write your message and send it. When you visit another user’s site and are not a member, a strip will appear at the top of the screen prompting you to request membership to the site.

Who is behind MyHeritage?

MyHeritage’s founder Gilad Japhet has been passionate about genealogy since forever, he tells us. He was mapping his family’s origins when he was 13. He got his start in an unrelated field, however: computer security.

How do I remove my credit card from MyHeritage?

Go to My Account then click “Change” on the payment method column (far right side) of your active MyHeritage subscription. 5. Save the changes you made.

How do I cancel my account with MyHeritage?

If you still wish to delete your account on MyHeritage, follow the instructions below:

  1. Make sure that you are logged into MyHeritage with your own account.
  2. Click on your name in the upper-right corner of the screen and select ‘Account settings’.
  3. Scroll down to the bottom of the page, and click ‘Delete my account’.

What is MyHeritage account number?

At Heritage, your account number is your Member Number which is provided to you when you join Heritage. Your member (account) number is the same for all accounts you hold with Heritage, under one membership. You can view your account information when logged into the Heritage Mobile Banking App or Heritage Online.

Is there a phone number for MyHeritage?

(800) 987-9000MyHeritage / Customer service

Does MyHeritage have an email address?

MyHeritage is a safe and secure way for your friends and family to connect online. We do not sell email addresses to third parties.

How do I cancel MyHeritage?

Who is MyHeritage owned by?

Gilad Japhet
In 2016, it launched a genetic testing service called MyHeritage DNA. The company is headquartered in Or Yehuda, Israel, with additional offices in Tel Aviv, Israel, Lehi, Utah, Kyiv, Ukraine, and Burbank, California….MyHeritage.

Type of business Private
Owner MyHeritage Ltd.
Founder(s) Gilad Japhet (CEO)
Industry Internet
  • August 21, 2022