What does an Ombudsman do?
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What does an Ombudsman do?
An ombudsman is an independent person who investigates and resolves complaints between parties. An ombudsman is fair and impartial when considering complaints.
How do I find my local Ombudsman?
You can locate a local Ombudsman office in your area by selecting your county on the Find Services in My County page of this website.
How do I file a complaint against a nursing home in Delaware?
If you suspect abuse of any resident in a Delaware nursing home or long-term care facility, you should report it to the Delaware Division of Health Care Quality on the Complaint & Incident Reporting 24-Hour Toll-Free line at 1-877-453-0012 or via their online complaint form.
How do I report someone to the Ombudsman?
Email us at [email protected] or use our online complaint form. Please note that due to the impact of current lockdown restrictions and staff resourcing issues, it may take us longer than usual to return your call or to send email correspondence.
Can an ombudsman really help?
Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the Ombudsman can assist you with complaints. However, unless you give the Ombudsman permission to share your concerns, these matters are kept confidential.
How do I file a complaint in Delaware?
If you are unable to fill out the following Consumer Complaint Form, please call (800) 220-5424 or e-mail [email protected] for assistance.
How do I report a nurse in Delaware?
If you are unable to reach us by phone, submit your inquiry via email at [email protected].
- License Verifications.
- File a Complaint.
What can you report to the ombudsman?
We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.
How do I file a complaint against a business in Delaware?
The law prohibits business from making false statements about their own goods or services or the goods and services offered by other businesses. If you are unable to fill out the following Consumer Complaint Form, please call (800) 220-5424 or e-mail [email protected] for assistance.
