How do I contact Medi-Cal in California?

How do I contact Medi-Cal in California?

​(800) 541-5555 Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) ​636-1980) for our Telephone Service Center.

What number do I call to apply for Medi-Cal?

(800) 541-5555
​​​​​​​​​​​​​​Department of Health Care Services Contacts

A-Z Program​​ Name Phone / email
Legislative and Governmental Affairs ​ ​(916) 440-7500
​​Medi-Cal Access Program ​(800) 433-2611​
Medi-Cal Contact List ​
​Medi-Cal Eligibility Division Eligibility, annual renewals ​(800) 541-5555 [email protected]

How do I update my Medi-Cal?

For Medi-Cal, you must report it within 10 days. To report changes, call Covered California at (800) 300-1506 or sign in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.

What documents are needed for Medi-Cal in California?

Documents to Confirm Eligibility

  • Social Security Number.
  • Identity.
  • Citizenship.
  • Immigration Status.
  • Income.
  • Not Incarcerated.
  • Minimum Essential Coverage.
  • American Indian or Alaskan Native.

How do I get Medi-Cal?

​Apply for Medi-Cal

  1. Apply By Mail. Medi-Cal Single Streamlined Application. Apply for Medi-Cal with a Single Streamlined Application, provided in English and other languages.
  2. Apply In Person. County Social Services Office.
  3. Apply Online​​​ Covered California Website.

How long does it take to get Medi-Cal approved?

The process for verifying your Medi-Cal eligibility, from the time your completed application is received to when you receive your Benefits Identification Card (BIC), normally takes 45 days.

How do I check if my Medi-Cal is active?

You can also check on your Medi-Cal status by calling the Medi-Cal hotline at (800) 541-5555. If you’re outside of California, call (916) 636-1980.

  • September 13, 2022